Privacy Policy

Effective date: 28th July 2026

1. About this policy

This Privacy Policy explains how Lily Schubert (“Lily”, “we”, “us” or “our”) collects, uses, stores and discloses personal information through www.lilyschubert.com and related communications.

We are committed to handling personal information carefully, transparently and only for legitimate purposes connected with Lily’s work as a content creator, writer and speaker.

This policy is intended to support compliance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply.

2. Personal information we collect

We may collect personal information that you provide when you:

  • submit an enquiry through the website;

  • contact Lily directly by email or another communication channel;

  • enquire about a speaking engagement, media appearance, writing opportunity or brand partnership;

  • subscribe to good light or another mailing list;

  • correspond with us about a booking or collaboration.

This information may include:

  • your name;

  • email address;

  • telephone number;

  • organisation, school or business name;

  • the nature of your enquiry;

  • event, audience or booking information;

  • your preferred dates or location;

  • information contained in your message or correspondence;

  • subscription preferences.

Please do not provide sensitive personal information through the website unless it is reasonably necessary for your enquiry. If you voluntarily provide sensitive information, we will use it only for the purpose for which it was provided or as otherwise permitted by law.

3. Information collected automatically

When you visit the website, certain technical information may be collected automatically by the website platform and related services.

This may include:

  • your IP address;

  • browser and device type;

  • operating system;

  • approximate location;

  • pages visited;

  • referring website or source;

  • the date and time of your visit;

  • interactions with website features;

  • cookie and analytics information.

This information is generally used to operate, secure and understand the performance of the website.

4. How we use personal information

We may use personal information to:

  • respond to enquiries;

  • assess and manage speaking, media, writing and partnership opportunities;

  • communicate about proposed or confirmed bookings;

  • prepare proposals, agreements or invoices;

  • deliver newsletters or updates you have requested;

  • operate, maintain and improve the website;

  • understand how visitors find and use the website;

  • prevent spam, fraud, misuse or security incidents;

  • maintain appropriate business and administrative records;

  • meet legal, regulatory or contractual obligations.

We will not use your personal information for an unrelated purpose unless we obtain your consent or are permitted or required to do so by law.

5. Newsletter subscriptions

Subscriptions to good light are managed through Substack.

When you enter your email address into a Substack subscription form embedded on this website, your information is submitted to and processed by Substack. Lily may receive and manage information associated with your subscription, including your email address and subscription status.

Your use of Substack is also governed by Substack’s own terms and privacy policy.

You may unsubscribe at any time by selecting the unsubscribe link contained in an email from good light or by managing your preferences through Substack.

We do not send marketing emails to people who have not subscribed or otherwise consented to receive them.

6. Cookies and analytics

This website is hosted by Squarespace. Squarespace and embedded third-party services may use cookies or similar technologies to:

  • make the website function correctly;

  • remember visitor preferences;

  • protect the website from misuse;

  • measure website traffic and performance;

  • understand how visitors interact with pages and content.

Some cookies are necessary for the website to operate. Other analytics or performance cookies may be optional.

Where available, you can manage non-essential cookies through the website’s cookie settings. You can also restrict or delete cookies through your browser settings, although doing so may affect how some website features operate.

7. Third-party services

We may use third-party services to operate the website and conduct Lily’s work, including:

  • Squarespace for website hosting, forms and analytics;

  • Substack for newsletter subscriptions and delivery;

  • email and cloud-storage providers;

  • social-media platforms;

  • video-hosting or embedded-content providers;

  • professional, administrative or technical service providers.

These providers may collect or process information in accordance with their own privacy policies.

Some providers may store or process information outside Australia, including in the United States or other countries in which they operate. Privacy protections in those countries may differ from those in Australia.

8. When we disclose personal information

We may disclose personal information:

  • to service providers that help us operate the website or manage communications;

  • to professional advisers such as accountants, lawyers or insurance providers where reasonably necessary;

  • with your consent;

  • where disclosure is required or authorised by law;

  • where reasonably necessary to protect Lily, website visitors or another person from fraud, misuse, security threats or unlawful activity;

  • as part of a business restructure or transfer, subject to appropriate confidentiality protections.

We do not sell or rent personal information.

9. Storage and security

We take reasonable steps to protect personal information from loss, misuse, interference, unauthorised access, modification or disclosure.

Information may be stored in email accounts, website-platform systems, newsletter systems, cloud services and business records.

While reasonable safeguards are used, no method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security.

10. How long we retain information

We retain personal information only for as long as reasonably necessary to:

  • respond to or manage an enquiry;

  • administer a booking or professional relationship;

  • deliver a service you requested;

  • maintain required business, financial or legal records;

  • resolve a dispute;

  • protect legitimate business interests.

Information that is no longer reasonably required will be deleted, destroyed or de-identified where practicable.

11. Access, correction and deletion

You may contact us to request:

  • access to personal information we hold about you;

  • correction of information that is inaccurate, incomplete or out of date;

  • deletion of information that is no longer required;

  • withdrawal of consent where processing is based on consent.

Some requests may be subject to legal or administrative exceptions. We may need to verify your identity before responding.

12. External links and embedded content

The website may include links to or embedded content from third-party websites and platforms, including Substack, Instagram, TikTok and video-hosting services.

Those services may collect information when you view or interact with their content. Their handling of personal information is governed by their own privacy policies and is outside our control.

We encourage you to review the privacy policies of any external service you use.

13. Children’s information

This website is not designed to collect personal information directly from children.

Schools, parents, guardians and authorised adults may contact Lily regarding talks or events involving young people. Please do not submit identifying or sensitive information about an individual child unless it is necessary and you are authorised to provide it.

14. Privacy enquiries and complaints

Questions, requests or complaints concerning this Privacy Policy or the handling of personal information can be submitted through the Contact page at:

www.lilyschubert.com/contact

Please provide enough information for us to understand and respond to your request. We will review privacy concerns and respond within a reasonable period.

Where applicable, you may also have the right to make a complaint to the Office of the Australian Information Commissioner.

15. Changes to this policy

We may update this Privacy Policy when website features, service providers, business practices or legal requirements change.

The latest version will be published on this website with its effective date.